Tour Payment Policy
TERMS AND CONDITIONS
Please read and understand
The following terms and conditions apply to all Tours organized by A1 Online Communication and Advertising Services (herein after referred to as “Bohol-Philippines.Com”) For this purpose, the term “Tours” shall include all room accommodation bookings at hotels, resorts, excursions, tours, transfers, rentals, etc., that have been organized on your behalf by Bohol-Philippines.Com.
If your booking includes Bohol Flights or Bohol Accommodations or other service, provided by someone other than Bohol-Philippines.Com or its appointed agents, whether Bohol-Philippines.Com has acted as the agent or not, then your contract shall be subject to the conditions set forth in the applicable Philippines Travel and Tour Operator’s policies, or in the case of an Airline, the airline's applicable booking conditions. These conditions do not affect your statutory rights.
Any arrangements which you make while on your Bohol Vacation and which are not made through Bohol-Philippines.Com are ones for which we have no responsibility or liability.
1. Making a Booking
When you make a booking with us you undertake that you have the authority to accept and do accept these booking conditions on behalf of yourself and your party. A contract will exist upon our accepting any monies from you towards the booking or upon the issue of our confirmation or itinerary, whichever is the earlier. These conditions in conjunction with the information set out in our published information form the entire agreement between yourself and Bohol-Philippines.Com.
When you make a booking with Bohol-Philippines.Com and we accept it, the total cost of the Bohol Tour Package becomes due and payable immediately, unless we have agreed in writing that you should pay an initial deposit. In any event, the full amount of your Bohol Tour Package must be credited to Bohol-Philippines.Com a minimum of 30 days BEFORE your scheduled departure. (This is so because some services require full payment to confirm booking.)
Prices are fixed at the time of booking and generally will not be subject to any surcharges. The only exception will be an increase in our costs arising as the result of any government action including but not limited to, new or increased taxes such as VAT. When a surcharge is payable an administration charge of $5.00 per person, together with an amount to cover travel agents commission (if applicable) will be added. If this means that you have to pay more than 20% of the original booking price you will be entitled to a full refund of all monies paid in respect of your booking, except an amendment charge. Should you decide to cancel because of this then you must exercise your right to do so within fourteen days from the date we advised you of the amount due.
We reserve the right to change our prices at any time before you book including any special rates that we may offer from time to time, which may not be the same as those published on this website. Please note that ALL RATES are determined based on the actual time of travel, and NOT the booking date. In some cases, posted rates may expire or become invalid after the booking date and before the actual date of travel. In this case, we will confirm and charge the new rate that will be in effect at the time of travel. (see VALID FROM DATES below room rates, to confirm validity)
Bohol-Philippines.Com accepts payment by (1) bank transfer, (2) cash payment, (3) PayPal, or (4) credit card.Clients to shoulder any charges resulting in the transaction. Payments to be received net of charges or amount as stated in the quotation given.
A1 ONLINE COMMUNICATION & ADVERTISING SERVICES
NOTE: For security reasons, we DO NOT accept bank transfers to any other bank account.
4. Western Union
5. Receipt of Payment
Upon receipt of payment, you will receive the following, (1) a Bohol-Philippines.Com confirmation number, (2) a detailed trip itinerary, (3) a voucher showing your full payment.
6. Changes by You
If you wish to change your booking with Bohol-Philippines.Com in any way and we can accept the change, we reserve the right to charge $5.00 per person, per amendment provided that your instructions are provided in writing, and are received at least 60 days prior to your scheduled departure. Thereafter, except as provided by applicable law, cancellation charges as specified in Condition 7 below, shall apply.
7. If Booking is cancelled
You or any member of your party may cancel all or part of your Tour at any time, proved that the cancellation is made in writing to us by the person who made the original booking. You will receive a refund of the amount paid (excluding any amendment charge) less the cancellation fees specified below.
Period before Scheduled Departure Date that Notice of Cancellation is Received
Cancellation Charge as % of Booking Price
46 days or more: None
31 - 45 days: 25%
15 - 30 days: 50%
Less than 15 days: 100%(no refund)
8. Special note:
9. If We Amend your Booking
Confirmed dates will be as shown on your itinerary. Should a material change become necessary, we will inform you as soon as reasonably possible. You may decide whether or not to accept the change, however you must accept or reject the proposed change in writing within 72 hours of notification, otherwise we will assume that you have accepted the proposed change.
If you do not wish to accept a material change, we will give you a full refund and in addition, whether or not you accept a material change prior to departure, we will also give you compensation for your inconvenience based on the following:
Period before Scheduled Departure Date within which a material change is notified
Compensation payable to you or your travel agent, per person
30 days or more: Nil
15 days to 29 days: $10
14 days or less: $20
10. These are the only forms of compensation that may be paid to you. As we do not control the day-to-day management of your Bohol accommodations, it is possible that we may be advised that the reserved Bohol accommodation may not be suitable or available upon your arrival. If this happens, we will endeavor to provide accommodation of at least the same standard, in the same geographic area. If only accommodation of a lower standard is available, then we will refund the difference of the advertised price between the accommodation booked and that available together with compensation of $10.00 per person for your inconvenience.
IMPORTANT NOTICE: We are not responsible for changes which arise as a result of events outside of our control, such as technical or maintenance problems with transportation, changes imposed by re-scheduling or cancellation of Bohol flights by an airline, or main charter company, war or threat of war, civil strife, industrial disputes, natural disasters, bad weather or terrorist activity.
11. If We Cancel your Booking
12. Our Liability
14. Conditions of Carriage & Bohol Accommodations
It is your responsibility to re-confirm the onward or return sectors of any air journey with the carrier concerned and according to such carrier’s regulations. When you book Bohol accommodations (whether provided or not) its availability or provision is subject to the ‘house rules’ of the Bohol hotel or other Bohol accommodation providing or undertaking to provide such accommodations.
16. Unused Services
Should you fail to secure such Philippines Travel Insurance coverage prior to your Philippines Travel, then you accept full responsibility for yourself and all of the members of your party, and indemnify Bohol-Philippines.Com Agency and our overseas Philippines Travel agents and representatives (as applicable) for any and all costs that may arise, which would otherwise have been met, had such Philippines travel insurance been in force.
If your complaint cannot be resolved locally, you should advise us within 30 days of the incident, in writing, by giving your Bohol-Philippines.Com confirmation number, a detailed description of your complaint and other relevant information. Please mail written complaints or feedback to:
Ellen Marie O. Buno
Please Note: that if you do not follow our complaint procedure, we CAN NOT accept responsibility for your complaint, as we would have been deprived of the opportunity to investigate the matter on your behalf, and where possible, help you to resolve the problem.
19. Applicable Law
20. Effective Date
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